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CPSC, Tim Hortons Announce Recall of Travel Mugs

Reported: January 28, 2003 Initiated: January 28, 2003 #03075

Product Description

This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.

Reason for Recall

The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.

Remedy

Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.

Frequently Asked Questions

What product was recalled?
This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.. Recalled by Tim Hortons of Oakville, Ontario, Canada. Units affected: About 6,500.
Why was this product recalled?
The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.
What should consumers do?
Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.
Which agency issued this recall?
This recall was issued by the CPSC on January 28, 2003. Severity: Moderate. Recall number: 03075.