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CPSC Moderate Active

CPSC, SecureAlert Announce Recall of Safety and Security Phones

Reported: November 18, 2003 Initiated: November 18, 2003 #04513

Product Description

This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.

Reason for Recall

Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.

Remedy

Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.

Details

Units Affected
1,000
Official Source
https://www.cpsc.gov/Recalls/2004/CPSC-SecureAlert-Announce-Recall-of-Safety-and-Security-Phones

Frequently Asked Questions

What product was recalled? ▼
This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.. Recalled by SecureAlert Inc., of Salt Lake City, Utah. Units affected: 1,000.
Why was this product recalled? ▼
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
What should consumers do? ▼
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 18, 2003. Severity: Moderate. Recall number: 04513.

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