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CPSC, Whirlpool Corporation Announce Recall of Dishwashers

Reported: February 25, 2005 Initiated: February 25, 2005 #05123

Product Description

The recalled products are Whirlpool® brand and Kenmore® brand (made by Whirlpool Corporation) under-the-counter, plastic tall tub dishwashers. The dishwashers come with black, white, biscuit, or stainless front panels. They have the following model and serial numbers located inside the tub on a tag near the left side of the door opening: Brand Product Model Number Begins With Serial Number Range Whirlpool® Under-the-counter plastic tall tub dishwashers DU1, DUL, GU1, GU2, GU6 FR2200000 to FR2499999 Kenmore® Under-the-counter plastic tall tub dishwashers 665.143, 665.160, 665.163, 665.170, 665.173 FR2200000 to FR4599999 Not all dishwashers within the serial number range are included in the recall. Consumers should call Whirlpool to determine if their dishwasher is included in this recall.

Reason for Recall

An electrical defect within the dishwashers' wash motor wiring poses a risk of the motor overheating and possibly catching fire.

Remedy

Consumers with one of these dishwashers should immediately stop using it, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it, and inform all users of the dishwasher not to use it due to the risk of fire. Consumers should call Whirlpool to determine if their dishwasher is included in this recall. If it is included, Whirlpool Corporation will schedule a free in-home repair. Please do not return the dishwasher to the retailer where it was purchased, as retailers are not prepared to take them back. If you own a Whirlpool® brand and Kenmore® brand under-the-counter plastic tall tub dishwasher and have had service on your wash motor between August 2004 and January 2005, please call Whirlpool Corporation to determine if your unit is included in this recall and to schedule a free, in-home inspection.

Frequently Asked Questions

What product was recalled?
The recalled products are Whirlpool® brand and Kenmore® brand (made by Whirlpool Corporation) under-the-counter, plastic tall tub dishwashers. The dishwashers come with black, white, biscuit, or stainless front panels. They have the following model and serial numbers located inside the tub on a tag near the left side of the door opening: Brand Product Model Number Begins With Serial Number Range Whirlpool® Under-the-counter plastic tall tub dishwashers DU1, DUL, GU1, GU2, GU6 FR2200000 to FR2499999 Kenmore® Under-the-counter plastic tall tub dishwashers 665.143, 665.160, 665.163, 665.170, 665.173 FR2200000 to FR4599999 Not all dishwashers within the serial number range are included in the recall. Consumers should call Whirlpool to determine if their dishwasher is included in this recall.. Recalled by Whirlpool Corporation, of Benton Harbor, Mich.. Units affected: About 162,000.
Why was this product recalled?
An electrical defect within the dishwashers' wash motor wiring poses a risk of the motor overheating and possibly catching fire.
What should consumers do?
Consumers with one of these dishwashers should immediately stop using it, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it, and inform all users of the dishwasher not to use it due to the risk of fire. Consumers should call Whirlpool to determine if their dishwasher is included in this recall. If it is included, Whirlpool Corporation will schedule a free in-home repair. Please do not return the dishwasher to the retailer where it was purchased, as retailers are not prepared to take them back. If you own a Whirlpool® brand and Kenmore® brand under-the-counter plastic tall tub dishwasher and have had service on your wash motor between August 2004 and January 2005, please call Whirlpool Corporation to determine if your unit is included in this recall and to schedule a free, in-home inspection.
Which agency issued this recall?
This recall was issued by the CPSC on February 25, 2005. Severity: Moderate. Recall number: 05123.