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CPSC, Panasonic Corporation of North America Announce Recall of DLP Projector

Reported: September 30, 2005 Initiated: September 30, 2005 #05604

Product Description

The recall involves models PT-D5500U and PT-D5500UL, which were sold primarily to commercial users. Units with the following serial numbers may be affected: SH5120010, SH5169001, SH5169002, SH5169003, SH5169004, SH5169005, SH5169006, SH5169007, SH5169008, SH5169009, SH5169010, SH5219001, SH5219003, SH5219004, SH5219005, SH5229001, SH5229003, SH5229004, SH5229005, SH5239001, SH5239002 Serial numbers are located on the side panel of the unit.

Reason for Recall

If the lamp drive circuit touches the shield case, the unit is not grounded and, if a person were to contact metal terminals at the back of the unit, there is a potential for electric shock.

Remedy

Customers should stop using the projectors immediately. Panasonic will contact each customer to arrange for a repair and retrofit at no cost to the customer.

Frequently Asked Questions

What product was recalled?
The recall involves models PT-D5500U and PT-D5500UL, which were sold primarily to commercial users. Units with the following serial numbers may be affected: SH5120010, SH5169001, SH5169002, SH5169003, SH5169004, SH5169005, SH5169006, SH5169007, SH5169008, SH5169009, SH5169010, SH5219001, SH5219003, SH5219004, SH5219005, SH5229001, SH5229003, SH5229004, SH5229005, SH5239001, SH5239002 Serial numbers are located on the side panel of the unit.. Recalled by Panasonic Corporation of North America, of Secaucus, NJ. Units affected: 21.
Why was this product recalled?
If the lamp drive circuit touches the shield case, the unit is not grounded and, if a person were to contact metal terminals at the back of the unit, there is a potential for electric shock.
What should consumers do?
Customers should stop using the projectors immediately. Panasonic will contact each customer to arrange for a repair and retrofit at no cost to the customer.
Which agency issued this recall?
This recall was issued by the CPSC on September 30, 2005. Severity: Moderate. Recall number: 05604.