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Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix

Reported: June 6, 2006 Initiated: June 6, 2006 #06176

Product Description

This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.

Reason for Recall

The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.

Remedy

Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.

Details

Units Affected
About 224,000 (about 679,000 worldwide)

Frequently Asked Questions

What product was recalled?
This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.. Units affected: About 224,000 (about 679,000 worldwide).
Why was this product recalled?
The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.
What should consumers do?
Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.
Which agency issued this recall?
This recall was issued by the CPSC on June 6, 2006. Severity: Moderate. Recall number: 06176.