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Segway Inc. Announces Recall to Repair Segway® Personal Transporters

Reported: September 14, 2006 Initiated: September 14, 2006 #06258

Product Description

This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p Series"), XT ("cross-terrain transporter"), GT ("golf transporter") and i2 models. These units were sold to consumers and commercial customers. All e167 ("e Series") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, "Segway", appears on the front bumper and/or on the handlebars of the personal transporter.

Reason for Recall

The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.

Remedy

Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.

Frequently Asked Questions

What product was recalled?
This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p Series"), XT ("cross-terrain transporter"), GT ("golf transporter") and i2 models. These units were sold to consumers and commercial customers. All e167 ("e Series") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, "Segway", appears on the front bumper and/or on the handlebars of the personal transporter.. Recalled by Segway Inc., of Bedford, N.H.. Units affected: About 23,500.
Why was this product recalled?
The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.
What should consumers do?
Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.
Which agency issued this recall?
This recall was issued by the CPSC on September 14, 2006. Severity: Moderate. Recall number: 06258.