PlainRecalls
CPSC Moderate Active

Philips Consumer Electronics Recalls Plasma Flat Panel Televisions

Reported: March 16, 2006 Initiated: March 16, 2006 #06536

Product Description

The recall involves only certain 42- and 50-inch, 2005 model Philips branded Plasma Flat Panel Televisions with Ambilight technology, which is an ambient lighting feature that projects a soft light onto the wall behind the TV to enhance the display. They were manufactured with the following model, date codes, and serial numbers: Model Display Type Production Began Production Ended Beginning Serial Range Ending Serial Range 42PF9630A/37 Plasma April 2005 July 2005 AG1A0518xxxxxx AG1A0528xxxxxx 50PF9630A/37 Plasma May 2005 August 2005 AG1A0519xxxxxx AG1A0533xxxxxx 50PF9630A/37 Plasma June 2005 August 2005 YA1A0523xxxxxx YA1A0534xxxxxx 50PF9830A/37 Plasma June 2005 August 2005 AG1A0526xxxxxx AG1A0533xxxxxx The model and serial numbers can be found on the back of the TV on the label that looks like the example in the picture: The serial number can also be obtained by pushing the following keystrokes on the remote control: 123654, after which a customer service menu ("CSM") will be displayed on the screen. In the menu, line 03 displays the type number and line 04 displays the production code (identical to the serial number of the set). Press the MENU button on the remote to exit the CSM.

Reason for Recall

Arcing by capacitors inside the left and right side of the back cabinets of these TVs can pose a safety risk.

Remedy

Consumers should immediately turn off the Ambilight feature (see instructions in the picture) and contact Philips for instructions on how to receive free in-home service to have their TV repaired for free.

Frequently Asked Questions

What product was recalled?
The recall involves only certain 42- and 50-inch, 2005 model Philips branded Plasma Flat Panel Televisions with Ambilight technology, which is an ambient lighting feature that projects a soft light onto the wall behind the TV to enhance the display. They were manufactured with the following model, date codes, and serial numbers: Model Display Type Production Began Production Ended Beginning Serial Range Ending Serial Range 42PF9630A/37 Plasma April 2005 July 2005 AG1A0518xxxxxx AG1A0528xxxxxx 50PF9630A/37 Plasma May 2005 August 2005 AG1A0519xxxxxx AG1A0533xxxxxx 50PF9630A/37 Plasma June 2005 August 2005 YA1A0523xxxxxx YA1A0534xxxxxx 50PF9830A/37 Plasma June 2005 August 2005 AG1A0526xxxxxx AG1A0533xxxxxx The model and serial numbers can be found on the back of the TV on the label that looks like the example in the picture: The serial number can also be obtained by pushing the following keystrokes on the remote control: 123654, after which a customer service menu ("CSM") will be displayed on the screen. In the menu, line 03 displays the type number and line 04 displays the production code (identical to the serial number of the set). Press the MENU button on the remote to exit the CSM.. Recalled by Philips Consumer Electronics North America, of Atlanta, Ga.. Units affected: About 11,800.
Why was this product recalled?
Arcing by capacitors inside the left and right side of the back cabinets of these TVs can pose a safety risk.
What should consumers do?
Consumers should immediately turn off the Ambilight feature (see instructions in the picture) and contact Philips for instructions on how to receive free in-home service to have their TV repaired for free.
Which agency issued this recall?
This recall was issued by the CPSC on March 16, 2006. Severity: Moderate. Recall number: 06536.