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Acer America Corporation Recalls Notebook Computer Batteries Due to Previous Fires

Reported: April 25, 2007 Initiated: April 25, 2007 #07167

Product Description

Only lithium-ion batteries with the following part numbers and battery week codes and used in the following Acer notebook models, are included in the recall: Acer Notebook System Series Beginning with: Acer Battery Pack No. (Part of Barcode) Battery Pack Serial Week Code Range (Part of Barcode) Battery Week Code Range (in front of Barcode) Battery Week Code Range on Red Sticker TravelMate 321x BT00604001 0521-0545 Aspire 980x BT00804016 63V, 63W, 63X, 63Y TravelMate 242x, TravelMate 330x Aspire 556x BT00604005 601-626 TravelMate 561x Aspire 930x, Aspire 941x BT00807010 614-630 TravelMate C20x BT00604002 5BR-5BZ; 5C1-5C9; 5CA-5CZ; 611-619; 621-629; 62A TravelMate 422x, TravelMate 467x Aspire 560x, Aspire 567x BT00804011 0551-0626 TravelMate 320x BTT4807001 418-552

Reason for Recall

The lithium-ion batteries can overheat, posing a fire hazard to consumers.

Remedy

Consumers should stop using these recalled batteries immediately and contact Acer to receive a free replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.

Frequently Asked Questions

What product was recalled?
Only lithium-ion batteries with the following part numbers and battery week codes and used in the following Acer notebook models, are included in the recall: Acer Notebook System Series Beginning with: Acer Battery Pack No. (Part of Barcode) Battery Pack Serial Week Code Range (Part of Barcode) Battery Week Code Range (in front of Barcode) Battery Week Code Range on Red Sticker TravelMate 321x BT00604001 0521-0545 Aspire 980x BT00804016 63V, 63W, 63X, 63Y TravelMate 242x, TravelMate 330x Aspire 556x BT00604005 601-626 TravelMate 561x Aspire 930x, Aspire 941x BT00807010 614-630 TravelMate C20x BT00604002 5BR-5BZ; 5C1-5C9; 5CA-5CZ; 611-619; 621-629; 62A TravelMate 422x, TravelMate 467x Aspire 560x, Aspire 567x BT00804011 0551-0626 TravelMate 320x BTT4807001 418-552. Recalled by Acer Inc., of Taiwan (computers). Units affected: About 27,800.
Why was this product recalled?
The lithium-ion batteries can overheat, posing a fire hazard to consumers.
What should consumers do?
Consumers should stop using these recalled batteries immediately and contact Acer to receive a free replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.
Which agency issued this recall?
This recall was issued by the CPSC on April 25, 2007. Severity: Moderate. Recall number: 07167.