PlainRecalls
CPSC Moderate Active

Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard

Reported: June 19, 2007 Initiated: June 19, 2007 #07219

Product Description

The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.

Reason for Recall

These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.

Remedy

Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.

Frequently Asked Questions

What product was recalled?
The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.. Recalled by Gateway Inc., of Irvine, Calif.. Units affected: About 14,000.
Why was this product recalled?
These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.
What should consumers do?
Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.
Which agency issued this recall?
This recall was issued by the CPSC on June 19, 2007. Severity: Moderate. Recall number: 07219.