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Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels

Reported: July 27, 2007 Initiated: July 27, 2007 #07565

Product Description

The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.

Reason for Recall

The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.

Remedy

Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.

Frequently Asked Questions

What product was recalled?
The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.. Recalled by Gamewell-FCI, of Northford, Conn.. Units affected: About 1,100.
Why was this product recalled?
The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
What should consumers do?
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
Which agency issued this recall?
This recall was issued by the CPSC on July 27, 2007. Severity: Moderate. Recall number: 07565.