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Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard

Reported: June 27, 2008 Initiated: June 27, 2008 #08313

Product Description

This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.

Reason for Recall

An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.

Remedy

Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.

Details

Units Affected
About 367,000 units (an additional 84,000 units sold outside of the U.S.)

Frequently Asked Questions

What product was recalled?
This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.. Units affected: About 367,000 units (an additional 84,000 units sold outside of the U.S.).
Why was this product recalled?
An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.
What should consumers do?
Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.
Which agency issued this recall?
This recall was issued by the CPSC on June 27, 2008. Severity: Moderate. Recall number: 08313.