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CPSC Moderate Active

Sony Recalls Notebook Computers Due to Burn Hazard

Reported: September 4, 2008 Initiated: September 4, 2008 #08392

Product Description

The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.

Reason for Recall

Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.

Remedy

Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.

Frequently Asked Questions

What product was recalled?
The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.. Recalled by Sony Electronics Inc., of San Diego, Calif.. Units affected: About 73,000.
Why was this product recalled?
Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.
What should consumers do?
Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.
Which agency issued this recall?
This recall was issued by the CPSC on September 4, 2008. Severity: Moderate. Recall number: 08392.