PlainRecalls
CPSC Moderate Active

DYMO Recalls Power Adapters Sold with DYMO Printers Due to Burn Hazard

Reported: October 30, 2008 Initiated: October 30, 2008 #09033

Product Description

This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.

Reason for Recall

The power adapters can fail, causing the printer to overheat. This can pose a burn hazard to consumers.

Remedy

Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.

Frequently Asked Questions

What product was recalled?
This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.. Recalled by DYMO, of Stamford, Conn.. Units affected: 17000.
Why was this product recalled?
The power adapters can fail, causing the printer to overheat. This can pose a burn hazard to consumers.
What should consumers do?
Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.
Which agency issued this recall?
This recall was issued by the CPSC on October 30, 2008. Severity: Moderate. Recall number: 09033.