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Teknion Recalls to Repair Office Chairs Due to Fall Hazard

Reported: December 23, 2008 Initiated: December 23, 2008 #09716

Product Description

This recall involves all Contessa chairs shipped prior to June 30, 2008. Each Contessa chair has a label indicating the date of shipment (see picture), which is located on the bottom of the chair seat.

Reason for Recall

The bolts holding the seat to the frame can loosen and separate, posing a fall hazard to consumers.

Remedy

Consumers should inspect the chair by checking the four bolts that attach the seat bottom to the chair frame. If any of the four bolts is loose or missing, consumers should stop using the chair immediately and contact a Teknion dealer for a free repair.

Frequently Asked Questions

What product was recalled?
This recall involves all Contessa chairs shipped prior to June 30, 2008. Each Contessa chair has a label indicating the date of shipment (see picture), which is located on the bottom of the chair seat.. Recalled by Okamura Corp., of Japan. Units affected: About 60,000.
Why was this product recalled?
The bolts holding the seat to the frame can loosen and separate, posing a fall hazard to consumers.
What should consumers do?
Consumers should inspect the chair by checking the four bolts that attach the seat bottom to the chair frame. If any of the four bolts is loose or missing, consumers should stop using the chair immediately and contact a Teknion dealer for a free repair.
Which agency issued this recall?
This recall was issued by the CPSC on December 23, 2008. Severity: Moderate. Recall number: 09716.