PlainRecalls
CPSC Moderate Active

Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature

Reported: April 7, 2009 Initiated: April 7, 2009 #09734

Product Description

This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.

Reason for Recall

Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.

Remedy

Honeywell International is contacting dealers directly and is providing free replacement software to consumers.

Details

Units Affected
About 7,000
Official Source
https://www.cpsc.gov/Recalls/2009/Honeywell-International-Recalls-Vista-Security-System-Control-Panels-Due-to-Failure-of-Panic-Feature

Frequently Asked Questions

What product was recalled? ▼
This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.. Recalled by Ademco de Juarez s.r.l., of Mexico. Units affected: About 7,000.
Why was this product recalled? ▼
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
What should consumers do? ▼
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 7, 2009. Severity: Moderate. Recall number: 09734.

Related Recalls

CPSC Moderate

LShome Photoelectric Smoke Detector Fire Alarms Recalled Due Failure to Warn During Fire Posing Serious Injury or Death…

TIANJINSHIHAOWEIXINSHENGJIDIANANZHUANGGONGCHENG, of China · 2026-02-12
CPSC Moderate

Energizer Recalls Rechargeable Lanterns Due to Overheating

· 2026-01-15
CPSC Moderate

Belkin Recalls Portable Power Banks and Wireless Charging Stands Due to Fire and Burn Hazards

Belkin International Inc., of El Segundo, California · 2025-11-13
CPSC Moderate

Tesla Recalls Powerwall 2 AC Battery Power Systems Due to Fire and Burn Hazards; Risk of Serious Injury or Death

Tesla, Inc., of Reno, Nevada · 2025-11-13
CPSC Moderate

ESR HaloLock Wireless Power Banks Recall Expanded to Include Additional Model Due to Risk of Serious Burn Injury and Fi…

Waymeet Limited, of Hong Kong · 2025-10-09

Explore Related Data

Vehicle Safety → Drug Information →