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Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard

Reported: June 17, 2010 Initiated: June 17, 2010 #10743

Product Description

This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.

Reason for Recall

The communication module in the thermostat can overheat, posing a risk of fire hazard.

Remedy

Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.

Details

Units Affected
About 6,300
Official Source
https://www.cpsc.gov/Recalls/2010/Comverge-Recalls-Communication-Module-Inside-TXU-Energy-Thermostats-Due-to-Risk-of-Fire-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.. Recalled by Comverge Inc. of Norcross, Ga.. Units affected: About 6,300.
Why was this product recalled? ▼
The communication module in the thermostat can overheat, posing a risk of fire hazard.
What should consumers do? ▼
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 17, 2010. Severity: Moderate. Recall number: 10743.

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