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HP Recalls Fax Machines Due to Fire and Burn Hazards

Reported: February 2, 2012 Initiated: February 2, 2012 #12101

Product Description

This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.

Reason for Recall

The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.

Remedy

Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.

Details

Units Affected
About 928,000 in the U.S. and 240,000 in Canada and Mexico
Official Source
https://www.cpsc.gov/Recalls/2012/HP-Recalls-Fax-Machines-Due-to-Fire-and-Burn-Hazards

Frequently Asked Questions

What product was recalled? ▼
This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.. Units affected: About 928,000 in the U.S. and 240,000 in Canada and Mexico.
Why was this product recalled? ▼
The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 2, 2012. Severity: Moderate. Recall number: 12101.

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