PlainRecalls
CPSC Moderate Active

LG Electronics and Sears Recall Gas Dryers For Repair Due to Fire Hazard

Reported: August 21, 2012 Initiated: August 21, 2012 #12251

Product Description

LG Electronics and Sears' Kenmore Elite brand gas dryers come in the following colors: LG models in white; Kenmore Elite® in red, white and ginger (gold). Model and serial numbers can be found on a label fixed to the front of the dryer above the opened door, which can be viewed only when the dryer door is open. To confirm if your dryer is part of this recall, identify both model and serial numbers, since not all dryers with the listed models are recalled. Brand Model Numbers Serial Numbers LG Electronics DLG0452W DLG1320W DLG2051W 001KW**00001 through 001KW**00090 911KW**00271 through 911KW**00630 001KW**00001 through 001KW**01518 002KW**00001 through 002KW**00450 911KW**00184 through 911KW**00561 912KW**00001 through 912KW**00090 001KW**00001 through 001KW**03150 002KW**00001 through 002KW**01620 911KW**00061 through 911KW**01860 912KW**00001 through 912KW**02520 Kenmore Elite® 796.90512900 796.90518900 796.91022900 796.91028900 796.91029900 796.92192900 796.92198900 796.92199900 001KW**00001~001KW**00180 911KW**00091~911KW**00450 912KW**00001~912KW**00450 001KW**00001~001KW**00540 002KW**00001~002KW**00090 911KW**00001~911KW**00450 912KW**00001~912KW**00270 001KW**00001~001KW**00360 002KW**00001~002KW**00042 911KW**00001~911KW**00315 912KW**00001~912KW**00540 001KW**00001~001KW**00270 002KW**00001~002KW**00090 911KW**00001~911KW**00171 912KW**00001~912KW**00539 001KW**00001~001KW**00270 911KW**00271~911KW**00402 912KW**00001~912KW**00450 001KW**00001~001KW**00270 911KW**00181~911KW**00542 912KW**00001~912KW**00270 001KW**00001~001KW**00360 911KW**00001~911KW**00440 912KW**00001~912KW**00270 001KW**00001~001KW**00084 911KW**00091~911KW**00361 912KW**00001~912KW**00270

Reason for Recall

The gas valve in the recalled dryers can fail to shut off properly, continuing to heat the dryer and its contents after the drying cycle is complete. High temperatures inside and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, posing a risk of burn, fire and smoke inhalation.

Remedy

Consumers should turn off the gas supply and stop using the dryers until repaired. LG brand owners who purchased their dryer at retailers other than Sears should contact LG customer service to arrange for a free gas valve replacement. Customers who purchased Kenmore or LG brand dryers from Sears should contact Transform for Kenmore branded products to schedule a free repair to replace the gas valve. Some consumers have already been notified and have received the repair service.

Frequently Asked Questions

What product was recalled?
LG Electronics and Sears' Kenmore Elite brand gas dryers come in the following colors: LG models in white; Kenmore Elite® in red, white and ginger (gold). Model and serial numbers can be found on a label fixed to the front of the dryer above the opened door, which can be viewed only when the dryer door is open. To confirm if your dryer is part of this recall, identify both model and serial numbers, since not all dryers with the listed models are recalled. Brand Model Numbers Serial Numbers LG Electronics DLG0452W DLG1320W DLG2051W 001KW**00001 through 001KW**00090 911KW**00271 through 911KW**00630 001KW**00001 through 001KW**01518 002KW**00001 through 002KW**00450 911KW**00184 through 911KW**00561 912KW**00001 through 912KW**00090 001KW**00001 through 001KW**03150 002KW**00001 through 002KW**01620 911KW**00061 through 911KW**01860 912KW**00001 through 912KW**02520 Kenmore Elite® 796.90512900 796.90518900 796.91022900 796.91028900 796.91029900 796.92192900 796.92198900 796.92199900 001KW**00001~001KW**00180 911KW**00091~911KW**00450 912KW**00001~912KW**00450 001KW**00001~001KW**00540 002KW**00001~002KW**00090 911KW**00001~911KW**00450 912KW**00001~912KW**00270 001KW**00001~001KW**00360 002KW**00001~002KW**00042 911KW**00001~911KW**00315 912KW**00001~912KW**00540 001KW**00001~001KW**00270 002KW**00001~002KW**00090 911KW**00001~911KW**00171 912KW**00001~912KW**00539 001KW**00001~001KW**00270 911KW**00271~911KW**00402 912KW**00001~912KW**00450 001KW**00001~001KW**00270 911KW**00181~911KW**00542 912KW**00001~912KW**00270 001KW**00001~001KW**00360 911KW**00001~911KW**00440 912KW**00001~912KW**00270 001KW**00001~001KW**00084 911KW**00091~911KW**00361 912KW**00001~912KW**00270. Recalled by LG Electronics, Inc., of South Korea. Units affected: About 21,000.
Why was this product recalled?
The gas valve in the recalled dryers can fail to shut off properly, continuing to heat the dryer and its contents after the drying cycle is complete. High temperatures inside and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, posing a risk of burn, fire and smoke inhalation.
What should consumers do?
Consumers should turn off the gas supply and stop using the dryers until repaired. LG brand owners who purchased their dryer at retailers other than Sears should contact LG customer service to arrange for a free gas valve replacement. Customers who purchased Kenmore or LG brand dryers from Sears should contact Transform for Kenmore branded products to schedule a free repair to replace the gas valve. Some consumers have already been notified and have received the repair service.
Which agency issued this recall?
This recall was issued by the CPSC on August 21, 2012. Severity: Moderate. Recall number: 12251.