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CPSC Moderate Active

Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

Reported: November 1, 2012 Initiated: November 1, 2012 #13022

Product Description

This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.

Reason for Recall

A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.

Remedy

Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.

Details

Units Affected
About 20,500
Official Source
https://www.cpsc.gov/Recalls/2013/Bose-Recalls-Dual-Voltage-CineMate-II-Home-Theater-Speaker-Systems-Due-to-Fire-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.. Recalled by Bose Corporation, of Framingham, Mass.. Units affected: About 20,500.
Why was this product recalled? ▼
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
What should consumers do? ▼
Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 1, 2012. Severity: Moderate. Recall number: 13022.

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