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LG Recalls Top-Loading Washing Machines Due to Risk of Injury

Reported: December 18, 2012 Initiated: December 18, 2012 #13073

Product Description

The recall involves three LG and three Kenmore Elite Brand top-loading washing machine models manufactured between February 2010 and November 2011. The units come in beige, white and graphite steel colors. Recalled washing machines have the following model and serial number ranges: Brand Model Serial Number Range LG WT5001CW 002KW******* through 111KW******* WT5101HV WT5101HW Kenmore Elite 29002 005KW******* through 111KW******* 29272 29278 The model and serial number can be found on a label fixed on the rating plate on the top back of the washing machine.

Reason for Recall

An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area.

Remedy

Consumers should immediately contact LG or Sears for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine. Consumers who have observed their recalled washing machine shaking excessively should immediately stop using it. Consumers should be aware that loading their machines with water-proof or water-resistant items, such as mattress pads, mattress covers and similar items, increases the chances of loads being unbalanced.

Frequently Asked Questions

What product was recalled?
The recall involves three LG and three Kenmore Elite Brand top-loading washing machine models manufactured between February 2010 and November 2011. The units come in beige, white and graphite steel colors. Recalled washing machines have the following model and serial number ranges: Brand Model Serial Number Range LG WT5001CW 002KW******* through 111KW******* WT5101HV WT5101HW Kenmore Elite 29002 005KW******* through 111KW******* 29272 29278 The model and serial number can be found on a label fixed on the rating plate on the top back of the washing machine.. Recalled by LG Electronics Inc., of South Korea. Units affected: About 457,000.
Why was this product recalled?
An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area.
What should consumers do?
Consumers should immediately contact LG or Sears for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine. Consumers who have observed their recalled washing machine shaking excessively should immediately stop using it. Consumers should be aware that loading their machines with water-proof or water-resistant items, such as mattress pads, mattress covers and similar items, increases the chances of loads being unbalanced.
Which agency issued this recall?
This recall was issued by the CPSC on December 18, 2012. Severity: Moderate. Recall number: 13073.