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Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard

Reported: July 25, 2013 Initiated: July 25, 2013 #13250

Product Description

This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.

Reason for Recall

The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.

Remedy

Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.

Details

Units Affected
About 2,200
Official Source
https://www.cpsc.gov/Recalls/2013/Krankcycle-by-Matrix-with-Detachable-Seat-Recalled-by-Johnson-Health-Tech

Frequently Asked Questions

What product was recalled? ▼
This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.. Units affected: About 2,200.
Why was this product recalled? ▼
The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
What should consumers do? ▼
Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 25, 2013. Severity: Moderate. Recall number: 13250.

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