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ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard

Reported: October 11, 2012 Initiated: October 11, 2012 #13702

Product Description

The ElliptiGO 11R is an outdoor elliptical cycle used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO 11R has an aluminum frame, carbon-fiber drive arms, two 20" spoked-wheels, an 11-speed internally geared hub, front and rear brakes and adjustable height steering column. Only ElliptiGo 11R cycles with serial numbers that range from 12-003-069 through 12-020-035 are included in the recall. The serial number is located underneath the product to the rear of where the kickstand attaches to the frame. The cycles are matte black with white markings and the words ElliptiGO on the frame.

Reason for Recall

The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.

Remedy

Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.

Frequently Asked Questions

What product was recalled?
The ElliptiGO 11R is an outdoor elliptical cycle used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO 11R has an aluminum frame, carbon-fiber drive arms, two 20" spoked-wheels, an 11-speed internally geared hub, front and rear brakes and adjustable height steering column. Only ElliptiGo 11R cycles with serial numbers that range from 12-003-069 through 12-020-035 are included in the recall. The serial number is located underneath the product to the rear of where the kickstand attaches to the frame. The cycles are matte black with white markings and the words ElliptiGO on the frame.. Recalled by ElliptiGO Inc., of Solana Beach, Calif.. Units affected: About 140.
Why was this product recalled?
The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.
What should consumers do?
Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.
Which agency issued this recall?
This recall was issued by the CPSC on October 11, 2012. Severity: Moderate. Recall number: 13702.