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NHTSA Critical Active

CHEVROLET,GMC 2014: ELECTRICAL SYSTEM:SOFTWARE

Reported: December 20, 2013 Initiated: December 20, 2013 #13E073000

Product Description

General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Reason for Recall

General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Hazard

The transmission position indicator may not show that the transmission is in first gear (1) and not drive (D). If the drivers pulls into traffic, the vehicle's speed would be limited, resulting in an increased risk of a crash.

Remedy

GM will notify owners, and dealers will upload the correct transmission software, free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 13442.

Details

Recalling Firm
CHEVROLET,GMC
Distribution
United States
Official Source
https://www.nhtsa.gov/recalls?nhtsaId=13E073000

Frequently Asked Questions

What product was recalled? ▼
General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect.". Recalled by CHEVROLET,GMC.
Why was this product recalled? ▼
General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
What should consumers do? ▼
GM will notify owners, and dealers will upload the correct transmission software, free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 13442.
Which agency issued this recall? ▼
This recall was issued by the NHTSA on December 20, 2013. Severity: Critical. Recall number: 13E073000.

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