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NHTSA Critical Active

INTERNATIONAL 2013: EQUIPMENT

Reported: July 10, 2013 Initiated: July 10, 2013 #13V306000

Product Description

Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.

Reason for Recall

Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.

Hazard

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy

Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Details

Recalling Firm
INTERNATIONAL
Distribution
United States
Official Source
https://www.nhtsa.gov/recalls?nhtsaId=13V306000

Frequently Asked Questions

What product was recalled? ▼
Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.. Recalled by INTERNATIONAL.
Why was this product recalled? ▼
Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
What should consumers do? ▼
Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Which agency issued this recall? ▼
This recall was issued by the NHTSA on July 10, 2013. Severity: Critical. Recall number: 13V306000.

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