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Cooper Crouse-Hinds Recalls Ceiling Boxes Designed to Support Ceiling Light Fixtures Due to Impact Hazard

Reported: November 5, 2013 Initiated: November 5, 2013 #14013

Product Description

This recall involves five models of Cooper Crouse-Hinds non-metallic, polycarbonate ceiling boxes with manufacturer or part numbers TP16002, TP16022, TP16023, TP16122 and TP16307. The black, round ceiling boxes are 1.5 to 2.25-inches deep and measure between 3.5 and 4-inches in diameter. These devices are used in the installation of ceiling lighting. "CROUSE-HINDS" and "14.8 CU. IN" or "20.8 CU. IN." appear inside the box. The part number is on the product's packaging.

Reason for Recall

The ceiling box can crack causing the light fixture to fall from the ceiling, posing an impact hazard to consumers.

Remedy

Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. If unable to determine via phone, Cooper Crouse-Hinds will send a representative to conduct an on-site identification of the recalled product.

Frequently Asked Questions

What product was recalled?
This recall involves five models of Cooper Crouse-Hinds non-metallic, polycarbonate ceiling boxes with manufacturer or part numbers TP16002, TP16022, TP16023, TP16122 and TP16307. The black, round ceiling boxes are 1.5 to 2.25-inches deep and measure between 3.5 and 4-inches in diameter. These devices are used in the installation of ceiling lighting. "CROUSE-HINDS" and "14.8 CU. IN" or "20.8 CU. IN." appear inside the box. The part number is on the product's packaging.. Recalled by Cooper Crouse-Hinds, LLC, of Syracuse, N.Y.. Units affected: About 22,400.
Why was this product recalled?
The ceiling box can crack causing the light fixture to fall from the ceiling, posing an impact hazard to consumers.
What should consumers do?
Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. If unable to determine via phone, Cooper Crouse-Hinds will send a representative to conduct an on-site identification of the recalled product.
Which agency issued this recall?
This recall was issued by the CPSC on November 5, 2013. Severity: Moderate. Recall number: 14013.