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Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt

Reported: December 17, 2013 Initiated: December 17, 2013 #14061

Product Description

This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.

Reason for Recall

The computer's charger can overheat and melt, posing fire and burn hazards.

Remedy

Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.

Details

Units Affected
About 145,000 units
Official Source
https://www.cpsc.gov/Recalls/2014/Google-and-HP-Recall-HP-Chromebook-11-Chargers

Frequently Asked Questions

What product was recalled? ▼
This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.. Recalled by Hewlett-Packard Company (HP), of Palo Alto, Calif.. Units affected: About 145,000 units.
Why was this product recalled? ▼
The computer's charger can overheat and melt, posing fire and burn hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.
Which agency issued this recall? ▼
This recall was issued by the CPSC on December 17, 2013. Severity: Moderate. Recall number: 14061.

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