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Genie Recalls Garage Door Openers Due to Fire Hazard

Reported: February 25, 2014 Initiated: February 25, 2014 #14114

Product Description

This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers: Genie Serial Number Genie Serial Number Genie Pro Serial Number 11214 11347 11214 11215 11348 11313 11235 12006 11332 11256 12009 11336 11298 12018 11347 11311 12019 11348 11312 12026 11349 11313 12027 11326 12034 11327 12036 11336 12037 11332 12038 12058

Reason for Recall

The control board can overheat, posing a fire hazard.

Remedy

Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.

Details

Units Affected
About 10,000 in the U.S. and 8,000 in Canada

Frequently Asked Questions

What product was recalled?
This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers: Genie Serial Number Genie Serial Number Genie Pro Serial Number 11214 11347 11214 11215 11348 11313 11235 12006 11332 11256 12009 11336 11298 12018 11347 11311 12019 11348 11312 12026 11349 11313 12027 11326 12034 11327 12036 11336 12037 11332 12038 12058. Recalled by GMI Holdings, Inc., dba The Genie Company, of Mt. Hope, Ohio. Units affected: About 10,000 in the U.S. and 8,000 in Canada.
Why was this product recalled?
The control board can overheat, posing a fire hazard.
What should consumers do?
Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.
Which agency issued this recall?
This recall was issued by the CPSC on February 25, 2014. Severity: Moderate. Recall number: 14114.