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Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard

Reported: May 15, 2014 Initiated: May 15, 2014 #14184

Product Description

This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches

Reason for Recall

The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.

Remedy

Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.

Details

Units Affected
About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
Official Source
https://www.cpsc.gov/Recalls/2014/Exmark-Recalls-Quest-ZRT-Riding-Mowers

Frequently Asked Questions

What product was recalled? ▼
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches. Recalled by Exmark Manufacturing Co. Inc., of Beatrice, Neb.. Units affected: About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.).
Why was this product recalled? ▼
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on May 15, 2014. Severity: Moderate. Recall number: 14184.

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