PlainRecalls
CPSC Moderate Active

Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard

Reported: June 18, 2014 Initiated: June 18, 2014 #14209

Product Description

The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.

Reason for Recall

The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.

Remedy

Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.

Details

Units Affected
About 500
Official Source
https://www.cpsc.gov/Recalls/2014/Nokia-Recalls-Tablet-Travel-Chargers

Frequently Asked Questions

What product was recalled? ▼
The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.. Recalled by Nokia Inc., of Sunnyvale, Calif.. Units affected: About 500.
Why was this product recalled? ▼
The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.
What should consumers do? ▼
Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 18, 2014. Severity: Moderate. Recall number: 14209.

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