PlainRecalls
CPSC Moderate Active

Sony Recalls VAIO Flip PC Laptops Due to Fire and Burn Hazards

Reported: July 1, 2014 Initiated: July 1, 2014 #14220

Product Description

This recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard. The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display.

Reason for Recall

The computers' lithium-ion batteries can overheat, posing fire and burn hazards.

Remedy

Consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer's purchase price.

Details

Units Affected
About 680

Frequently Asked Questions

What product was recalled?
This recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard. The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display.. Units affected: About 680.
Why was this product recalled?
The computers' lithium-ion batteries can overheat, posing fire and burn hazards.
What should consumers do?
Consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer's purchase price.
Which agency issued this recall?
This recall was issued by the CPSC on July 1, 2014. Severity: Moderate. Recall number: 14220.