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Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert)

Reported: March 27, 2014 Initiated: March 27, 2014 #14726

Product Description

This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.

Reason for Recall

The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.

Remedy

Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.

Details

Units Affected
About 3,700
Official Source
https://www.cpsc.gov/Recalls/2014/Excel-Industries-Recalls-BigDog-and-Hustler-Mowers

Frequently Asked Questions

What product was recalled? ▼
This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.. Recalled by Excel Industries, Inc., Hesston, Kan.. Units affected: About 3,700.
Why was this product recalled? ▼
The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.
What should consumers do? ▼
Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 27, 2014. Severity: Moderate. Recall number: 14726.

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