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NHTSA Critical Active

TOYOTA 2014: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Reported: September 8, 2014 Initiated: September 8, 2014 #14V539000

Product Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles equipped with an optional "Trail Teams Ultimate Edition" package, in which the front shock absorbers and springs were replaced at vehicle processing centers. In some of these vehicles the bolts which secure the front lower ball joint to the steering knuckle and/or the front suspension lower arm to the front cross member assemblies might have been tightened with insufficient torque when the front shock absorbers and springs were replaced during the installation process.

Reason for Recall

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles equipped with an optional "Trail Teams Ultimate Edition" package, in which the front shock absorbers and springs were replaced at vehicle processing centers. In some of these vehicles the bolts which secure the front lower ball joint to the steering knuckle and/or the front suspension lower arm to the front cross member assemblies might have been tightened with insufficient torque when the front shock absorbers and springs were replaced during the installation process.

Hazard

In this condition, one or both bolts could become loose during driving and fall out. If both bolts fall out from the front lower ball joint or the front suspension lower arm, these components could detach from the steering knuckle or the front cross members, causing a loss of steering control, which could increase the risk of a crash.

Remedy

Toyota will notify owners of vehicles with the optional package installed, and dealers will inspect the torque of the bolts. If the bolts are found to be loose, dealers will retighten them to the proper torque. For any missing bolts, dealers will install new ones. The recall began on November 7, 2014. Owners may contact toyota at 1-800-331-4331.

Details

Recalling Firm
TOYOTA
Distribution
United States
Official Source
https://www.nhtsa.gov/recalls?nhtsaId=14V539000

Frequently Asked Questions

What product was recalled? ▼
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles equipped with an optional "Trail Teams Ultimate Edition" package, in which the front shock absorbers and springs were replaced at vehicle processing centers. In some of these vehicles the bolts which secure the front lower ball joint to the steering knuckle and/or the front suspension lower arm to the front cross member assemblies might have been tightened with insufficient torque when the front shock absorbers and springs were replaced during the installation process.. Recalled by TOYOTA.
Why was this product recalled? ▼
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles equipped with an optional "Trail Teams Ultimate Edition" package, in which the front shock absorbers and springs were replaced at vehicle processing centers. In some of these vehicles the bolts which secure the front lower ball joint to the steering knuckle and/or the front suspension lower arm to the front cross member assemblies might have been tightened with insufficient torque when the front shock absorbers and springs were replaced during the installation process.
What should consumers do? ▼
Toyota will notify owners of vehicles with the optional package installed, and dealers will inspect the torque of the bolts. If the bolts are found to be loose, dealers will retighten them to the proper torque. For any missing bolts, dealers will install new ones. The recall began on November 7, 2014. Owners may contact toyota at 1-800-331-4331.
Which agency issued this recall? ▼
This recall was issued by the NHTSA on September 8, 2014. Severity: Critical. Recall number: 14V539000.

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