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Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure

Reported: October 30, 2014 Initiated: October 30, 2014 #15018

Product Description

This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339.

Reason for Recall

An accelerated circuit drain of the pendant battery can result in a decreased battery life and shorter than expected "low battery" warning period, from 30 days down to a nine day warning period.

Remedy

Consumers should immediately contact Visonic or their alarm service provider for instructions on receiving a replacement pendant. Until a new pendant is received, consumers should manually test their pendant regularly for low battery status.

Details

Units Affected
About 29,200
Official Source
https://www.cpsc.gov/Recalls/2015/Visonic-Recalls-Amber-Personal-Emergency-Response-Pendants-and-Kits

Frequently Asked Questions

What product was recalled? ▼
This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339.. Recalled by Visonic Ltd., of Tel Aviv, Israel. Units affected: About 29,200.
Why was this product recalled? ▼
An accelerated circuit drain of the pendant battery can result in a decreased battery life and shorter than expected "low battery" warning period, from 30 days down to a nine day warning period.
What should consumers do? ▼
Consumers should immediately contact Visonic or their alarm service provider for instructions on receiving a replacement pendant. Until a new pendant is received, consumers should manually test their pendant regularly for low battery status.
Which agency issued this recall? ▼
This recall was issued by the CPSC on October 30, 2014. Severity: Moderate. Recall number: 15018.

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