PlainRecalls
CPSC Moderate Active

Goal Zero Recalls Battery Packs Due to Fire Hazard

Reported: November 25, 2014 Initiated: November 25, 2014 #15036

Product Description

This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.

Reason for Recall

The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.

Remedy

Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.

Details

Units Affected
About 10,000 in the U.S. and 110 in Canada
Official Source
https://www.cpsc.gov/Recalls/2015/Goal-Zero-Recalls-Battery-Packs

Frequently Asked Questions

What product was recalled? ▼
This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.. Units affected: About 10,000 in the U.S. and 110 in Canada.
Why was this product recalled? ▼
The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
What should consumers do? ▼
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 25, 2014. Severity: Moderate. Recall number: 15036.

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