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Viking Range Recalls Gas Ranges Due to Burn Hazard

Reported: May 21, 2015 Initiated: May 21, 2015 #15144

Product Description

This recall involves Viking Range freestanding gas ranges sold in stainless steel, black, white and 21 different colors and finishes. The ranges were sold in various surface configurations: All burners or burners with griddle and/or grill. The ranges are about 36 inches tall to the top of the side trim, 30, 36, 48 or 60 inches wide and 24.5 inches deep to the end of the side panel. The model and serial numbers can be found on a label in one of three locations: On the bottom of the control panel above the door, on the front of the oven cavity below the control panel, or on the inside of the left side panel; which can be seen by removing the left front grate and burner bowl. Consumers should only search for the model and serial number when the range is not hot. Model and serial numbers beginning with the following are included in this recall: Model Numbers Serial Numbers VGIC306 All VGIC308 All VGIC366 All VGIC368 All VGIC486 All VGIC488 All VGIC530 All VGIC536 All VGCC530 From 040108 through 010313 VGCC536 From 110108 through 010913 VGCC548 From 020109 through 010913 VGCC560 From 050111 through 010313 VGSC530 From 063008 through 063014 VGSC536 From 113008 through 063014 VGSC548 From 030109 through 063014

Reason for Recall

The ranges' ovens can turn on by themselves, posing a burn hazard to consumers.

Remedy

Consumers should immediately contact Viking Range to schedule a free in-home repair. While waiting for a free repair, consumers can contact Viking Range for steps to avoid a burn injury.

Details

Units Affected
About 52,000 in the U.S. and about 8,300 in Canada

Frequently Asked Questions

What product was recalled?
This recall involves Viking Range freestanding gas ranges sold in stainless steel, black, white and 21 different colors and finishes. The ranges were sold in various surface configurations: All burners or burners with griddle and/or grill. The ranges are about 36 inches tall to the top of the side trim, 30, 36, 48 or 60 inches wide and 24.5 inches deep to the end of the side panel. The model and serial numbers can be found on a label in one of three locations: On the bottom of the control panel above the door, on the front of the oven cavity below the control panel, or on the inside of the left side panel; which can be seen by removing the left front grate and burner bowl. Consumers should only search for the model and serial number when the range is not hot. Model and serial numbers beginning with the following are included in this recall: Model Numbers Serial Numbers VGIC306 All VGIC308 All VGIC366 All VGIC368 All VGIC486 All VGIC488 All VGIC530 All VGIC536 All VGCC530 From 040108 through 010313 VGCC536 From 110108 through 010913 VGCC548 From 020109 through 010913 VGCC560 From 050111 through 010313 VGSC530 From 063008 through 063014 VGSC536 From 113008 through 063014 VGSC548 From 030109 through 063014. Recalled by Viking Range LLC, of Greenwood, Miss.. Units affected: About 52,000 in the U.S. and about 8,300 in Canada.
Why was this product recalled?
The ranges' ovens can turn on by themselves, posing a burn hazard to consumers.
What should consumers do?
Consumers should immediately contact Viking Range to schedule a free in-home repair. While waiting for a free repair, consumers can contact Viking Range for steps to avoid a burn injury.
Which agency issued this recall?
This recall was issued by the CPSC on May 21, 2015. Severity: Moderate. Recall number: 15144.