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Reliance Worldwide Recalls Cash Acme Heatguard Temperature Actuated Flow Reducing (TAFR) Devices Due to Scald Hazard

Reported: July 16, 2015 Initiated: July 16, 2015 #15187

Product Description

This recall involves Cash Acme Heatguard® brand Temperature Actuated Flow Reducing (TAFR) devices. The Heatguard® TAFR is a metal, cylindrical-shaped thermostatic device used on lavatory faucets and showers. TAFR flow reducers sense high temperature water and reduce water flow if the temperature achieves 120° F (49° C). These devices may be used in private and public housing, child care centers, hospitals, hotels and motels. The following three TAFR models sold from December 2014 to May 2015 are included in the recall. TAFR Name Model Number Shower Safe Assembly SD-LF #24718 Tap Safe Assembly TD-LF #24719 Shower Safe Assembly SD-01 #24110-0000

Reason for Recall

The thermal element in the TAFR can fail to operate, causing the users to come in contact with water that is hotter than expected. This poses a risk of scalding injury.

Remedy

Consumers should use caution when turning on faucets and showers with the recalled TAFR device installed and immediately contact Reliance Worldwide to receive a free replacement TAFR. Consumers will be mailed a replacement TAFR device with step-by-step installation instructions, and a postage pre-paid envelope to return the recalled TAFR to Reliance Worldwide.

Frequently Asked Questions

What product was recalled?
This recall involves Cash Acme Heatguard® brand Temperature Actuated Flow Reducing (TAFR) devices. The Heatguard® TAFR is a metal, cylindrical-shaped thermostatic device used on lavatory faucets and showers. TAFR flow reducers sense high temperature water and reduce water flow if the temperature achieves 120° F (49° C). These devices may be used in private and public housing, child care centers, hospitals, hotels and motels. The following three TAFR models sold from December 2014 to May 2015 are included in the recall. TAFR Name Model Number Shower Safe Assembly SD-LF #24718 Tap Safe Assembly TD-LF #24719 Shower Safe Assembly SD-01 #24110-0000. Recalled by Reliance Worldwide Corp. of Atlanta, Ga.. Units affected: About 26,000.
Why was this product recalled?
The thermal element in the TAFR can fail to operate, causing the users to come in contact with water that is hotter than expected. This poses a risk of scalding injury.
What should consumers do?
Consumers should use caution when turning on faucets and showers with the recalled TAFR device installed and immediately contact Reliance Worldwide to receive a free replacement TAFR. Consumers will be mailed a replacement TAFR device with step-by-step installation instructions, and a postage pre-paid envelope to return the recalled TAFR to Reliance Worldwide.
Which agency issued this recall?
This recall was issued by the CPSC on July 16, 2015. Severity: Moderate. Recall number: 15187.