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XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold

Reported: October 20, 2015 Initiated: October 20, 2015 #16010

Product Description

This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.

Reason for Recall

Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.

Remedy

Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.

Details

Units Affected
About 59,500
Official Source
https://www.cpsc.gov/Recalls/2016/XO-FOUR-Stealth-Gaming-Headsets-Recalled-By-Turtle-Beach

Frequently Asked Questions

What product was recalled? ▼
This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.. Recalled by Turtle Beach Corporation, of San Diego, Calif.. Units affected: About 59,500.
Why was this product recalled? ▼
Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.
What should consumers do? ▼
Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.
Which agency issued this recall? ▼
This recall was issued by the CPSC on October 20, 2015. Severity: Moderate. Recall number: 16010.

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