PlainRecalls
CPSC Moderate Active

HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards

Reported: June 23, 2016 Initiated: June 23, 2016 #16202

Product Description

This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.

Reason for Recall

The battery packs can overheat, posing fire and burn hazards.

Remedy

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.

Details

Units Affected
About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico)

Frequently Asked Questions

What product was recalled?
This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.. Units affected: About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico).
Why was this product recalled?
The battery packs can overheat, posing fire and burn hazards.
What should consumers do?
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
Which agency issued this recall?
This recall was issued by the CPSC on June 23, 2016. Severity: Moderate. Recall number: 16202.