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CPSC Moderate Active

Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Reported: July 6, 2016 Initiated: July 6, 2016 #16215

Product Description

This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.

Reason for Recall

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Remedy

Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.

Frequently Asked Questions

What product was recalled?
This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.. Recalled by Razor USA LLC, of Cerritos, Calif.. Units affected: About 28,000.
Why was this product recalled?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
What should consumers do?
Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.
Which agency issued this recall?
This recall was issued by the CPSC on July 6, 2016. Severity: Moderate. Recall number: 16215.