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Viessmann Recalls Gas Boilers Due to Fire and Carbon Monoxide Hazard (Recall Alert)

Reported: February 25, 2016 Initiated: February 25, 2016 #16729

Product Description

This recall involves the Vitodens 200-W condensing gas boilers used for residential use. These wall-hung units are housed in a white metal box that measures about 43.5 inches tall by 19 inches wide by 21 inches deep. There are two models: B2HB-45 and B2HB-57 included in this recall. The name "Vitodens" and "Viessmann" are printed on the label on the outside of the boiler box. The product name and model number can be found on the boiler rating plate located on the left side of the white boiler cover. The serial number can be found on a separate label under the boiler cover or on the left hand side of the unit. Recalled boilers do not have a blue dot with a handwritten data label on it. The two models of boilers included in the recall have the following serial number ranges: Product Name Model Numbers Serial Number Range Vitodens 200-W B2HB-45 7554703501001105 to 7554703501369106 B2HB-57 7554704501001102 to 7554703501411109

Reason for Recall

The boiler can overheat and emit flue gases into the venting system and carbon monoxide can leak throughout the residence, posing a fire and carbon monoxide hazard to consumers.

Remedy

Consumers with recalled boilers should immediately contact the installer or distributor to schedule a free boiler safety inspection and repair. Consumers who continue using the boilers while awaiting repair, should have working smoke and carbon alarms throughout their homes.

Details

Units Affected
About 165 in the United States (in addition, about 141 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves the Vitodens 200-W condensing gas boilers used for residential use. These wall-hung units are housed in a white metal box that measures about 43.5 inches tall by 19 inches wide by 21 inches deep. There are two models: B2HB-45 and B2HB-57 included in this recall. The name "Vitodens" and "Viessmann" are printed on the label on the outside of the boiler box. The product name and model number can be found on the boiler rating plate located on the left side of the white boiler cover. The serial number can be found on a separate label under the boiler cover or on the left hand side of the unit. Recalled boilers do not have a blue dot with a handwritten data label on it. The two models of boilers included in the recall have the following serial number ranges: Product Name Model Numbers Serial Number Range Vitodens 200-W B2HB-45 7554703501001105 to 7554703501369106 B2HB-57 7554704501001102 to 7554703501411109. Units affected: About 165 in the United States (in addition, about 141 were sold in Canada).
Why was this product recalled?
The boiler can overheat and emit flue gases into the venting system and carbon monoxide can leak throughout the residence, posing a fire and carbon monoxide hazard to consumers.
What should consumers do?
Consumers with recalled boilers should immediately contact the installer or distributor to schedule a free boiler safety inspection and repair. Consumers who continue using the boilers while awaiting repair, should have working smoke and carbon alarms throughout their homes.
Which agency issued this recall?
This recall was issued by the CPSC on February 25, 2016. Severity: Moderate. Recall number: 16729.