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Inovonics Recalls Pendants, Universal Transmitters and Receivers Due to Alarm Failure (Recall Alert)

Reported: July 26, 2016 Initiated: July 26, 2016 #16760

Product Description

This recall involves Inovonics transmitters and receivers. These beige devices transmit or receive signals for emergency call systems in senior independent and assisted living communities, as well as security monitoring systems in commercial buildings and some luxury residences. Recalled models include EN1210, EN1223S, EN1233S and EN4232MR. The EN1223S and EN1233S wireless pendant transmitters allow users to push a button to summon assistance. "Inovonics" is printed on all the devices except on model EN1223S. The model number appears on a label on the back of the device. The date code is printed on the carton label and on the circuit board inside the device. Model Number Placement Function Carton Date Code Date Codes on Printed Circuit Board Label Inside Device EN1210 Mounted on door/window frame Alarm sent if door or window is opened 16075 16074 16075 EN1223S Worn on neck, wrist or belt Allows user to push button to summon assistance 16075 16071 16083 16077 16080 16081 EN1233S Worn on neck or belt Allows user to push button to summon assistance 16073 16072 EN4232MR Mounted on wall Receives messages from Inovonics transmitters 16077 16075 16076

Reason for Recall

The transmitters and receivers can fail to send or receive a signal for help in an emergency.

Remedy

Consumers should immediately stop using the recalled transmitters and receiver and contact Inovonics for a free replacement. All known purchasers have been notified directly by the firm.

Details

Units Affected
About 5,500
Official Source
https://www.cpsc.gov/Recalls/2016/Inovonics-Recalls-Pendants-Universal-Transmitters-and-Receivers

Frequently Asked Questions

What product was recalled? ▼
This recall involves Inovonics transmitters and receivers. These beige devices transmit or receive signals for emergency call systems in senior independent and assisted living communities, as well as security monitoring systems in commercial buildings and some luxury residences. Recalled models include EN1210, EN1223S, EN1233S and EN4232MR. The EN1223S and EN1233S wireless pendant transmitters allow users to push a button to summon assistance. "Inovonics" is printed on all the devices except on model EN1223S. The model number appears on a label on the back of the device. The date code is printed on the carton label and on the circuit board inside the device. Model Number Placement Function Carton Date Code Date Codes on Printed Circuit Board Label Inside Device EN1210 Mounted on door/window frame Alarm sent if door or window is opened 16075 16074 16075 EN1223S Worn on neck, wrist or belt Allows user to push button to summon assistance 16075 16071 16083 16077 16080 16081 EN1233S Worn on neck or belt Allows user to push button to summon assistance 16073 16072 EN4232MR Mounted on wall Receives messages from Inovonics transmitters 16077 16075 16076. Recalled by Inovonics, of Louisville, Colo.. Units affected: About 5,500.
Why was this product recalled? ▼
The transmitters and receivers can fail to send or receive a signal for help in an emergency.
What should consumers do? ▼
Consumers should immediately stop using the recalled transmitters and receiver and contact Inovonics for a free replacement. All known purchasers have been notified directly by the firm.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 26, 2016. Severity: Moderate. Recall number: 16760.

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