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CPSC Moderate Active

Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)

Reported: July 27, 2016 Initiated: July 27, 2016 #16762

Product Description

This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.

Reason for Recall

The heat wrap can overheat, posing a burn hazard.

Remedy

Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.

Details

Units Affected
About 10,000

Frequently Asked Questions

What product was recalled?
This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.. Units affected: About 10,000.
Why was this product recalled?
The heat wrap can overheat, posing a burn hazard.
What should consumers do?
Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on July 27, 2016. Severity: Moderate. Recall number: 16762.