PlainRecalls
NHTSA Critical Active

MERCEDES-BENZ 2016: ELECTRICAL SYSTEM:SOFTWARE

Reported: June 15, 2016 Initiated: June 15, 2016 #16V440000

Product Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.

Reason for Recall

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.

Hazard

If the engine shuts down unintentionally, there may be an increased risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Details

Recalling Firm
MERCEDES-BENZ
Distribution
United States

Frequently Asked Questions

What product was recalled?
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.. Recalled by MERCEDES-BENZ.
Why was this product recalled?
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.
What should consumers do?
MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Which agency issued this recall?
This recall was issued by the NHTSA on June 15, 2016. Severity: Critical. Recall number: 16V440000.