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Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard

Reported: April 12, 2017 Initiated: April 12, 2017 #17130

Product Description

This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004

Reason for Recall

The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.

Remedy

Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.

Details

Units Affected
About 50,000
Official Source
https://www.cpsc.gov/Recalls/2017/Customatic-Beds-Recalls-Adjustable-Beds

Frequently Asked Questions

What product was recalled? ▼
This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004. Recalled by PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.. Units affected: About 50,000.
Why was this product recalled? ▼
The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
What should consumers do? ▼
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 12, 2017. Severity: Moderate. Recall number: 17130.

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