PlainRecalls
NHTSA Critical Active

MERCEDES-BENZ 2016-2017: STEERING:ELECTRIC POWER ASSIST SYSTEM

Reported: April 11, 2017 Initiated: April 11, 2017 #17V243000

Product Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.

Reason for Recall

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.

Hazard

A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Details

Recalling Firm
MERCEDES-BENZ
Distribution
United States

Frequently Asked Questions

What product was recalled?
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.. Recalled by MERCEDES-BENZ.
Why was this product recalled?
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
What should consumers do?
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Which agency issued this recall?
This recall was issued by the NHTSA on April 11, 2017. Severity: Critical. Recall number: 17V243000.