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CPSC Moderate Active

Lenovo Recalls ThinkPad Laptops Due to Fire Hazard

Reported: February 6, 2018 Initiated: February 6, 2018 #18094

Product Description

This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.

Reason for Recall

An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.

Remedy

Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.

Details

Recalling Firm
Lenovo PC, of Hong Kong
Units Affected
About 78,000 (In addition, about 5,500 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.. Recalled by Lenovo PC, of Hong Kong. Units affected: About 78,000 (In addition, about 5,500 were sold in Canada).
Why was this product recalled?
An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.
What should consumers do?
Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.
Which agency issued this recall?
This recall was issued by the CPSC on February 6, 2018. Severity: Moderate. Recall number: 18094.