PlainRecalls
CPSC Moderate Active

Primo Recalls Beverage Dispensers Due to Burn Hazard

Reported: March 29, 2018 Initiated: March 29, 2018 #18132

Product Description

This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.

Reason for Recall

Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.

Remedy

Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.

Frequently Asked Questions

What product was recalled?
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.. Recalled by Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China. Units affected: About 11,000.
Why was this product recalled?
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
What should consumers do?
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
Which agency issued this recall?
This recall was issued by the CPSC on March 29, 2018. Severity: Moderate. Recall number: 18132.