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Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)

Reported: March 29, 2018 Initiated: March 29, 2018 #18733

Product Description

This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on a label on the operating panel inside the elevator cab.

Reason for Recall

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.

Remedy

Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.

Details

Units Affected
About 3,700
Official Source
https://www.cpsc.gov/Recalls/2018/Residential-Elevators-Recalls-to-Inspect-Elevators-Due-to-Impact-Hazard-Recall-Alert

Frequently Asked Questions

What product was recalled? ▼
This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on a label on the operating panel inside the elevator cab.. Recalled by Residential Elevators Inc., of Crawfordville, Fla.. Units affected: About 3,700.
Why was this product recalled? ▼
The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.
What should consumers do? ▼
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 29, 2018. Severity: Moderate. Recall number: 18733.

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