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NHTSA Critical Active

CHEVROLET,GMC 2016-2018: ELECTRICAL SYSTEM

Reported: September 21, 2018 Initiated: September 21, 2018 #18V655000

Product Description

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

Reason for Recall

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

Hazard

If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

Remedy

GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.

Details

Recalling Firm
CHEVROLET,GMC
Distribution
United States
Official Source
https://www.nhtsa.gov/recalls?nhtsaId=18V655000

Frequently Asked Questions

What product was recalled? ▼
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.. Recalled by CHEVROLET,GMC.
Why was this product recalled? ▼
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
What should consumers do? ▼
GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.
Which agency issued this recall? ▼
This recall was issued by the NHTSA on September 21, 2018. Severity: Critical. Recall number: 18V655000.

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