PlainRecalls
CPSC Moderate Active

Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard

Reported: June 27, 2019 Initiated: June 27, 2019 #19152

Product Description

This recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop's serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/. The serial number can be found on the underside of the laptop computer or by choosing "About This Mac" from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included.

Reason for Recall

The batteries in the recalled laptop computers can overheat, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is a part of the recall and to schedule a free repair.

Details

Units Affected
About 432,000 (in addition, about 26,000 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop's serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/. The serial number can be found on the underside of the laptop computer or by choosing "About This Mac" from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included.. Recalled by Apple Inc., of Cupertino, Calif.. Units affected: About 432,000 (in addition, about 26,000 were sold in Canada).
Why was this product recalled?
The batteries in the recalled laptop computers can overheat, posing a fire hazard.
What should consumers do?
Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is a part of the recall and to schedule a free repair.
Which agency issued this recall?
This recall was issued by the CPSC on June 27, 2019. Severity: Moderate. Recall number: 19152.